Privacy policy

Effective Date: Oct 01, 2024


1. Introduction


Welcome to HandmadeJewels.in. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or make a purchase from our website. It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws in the EU and the USA, including the California Consumer Privacy Act (CCPA).


2. Information We Collect


We collect the following categories of information:

• Personal Identification Information: Name, email address, billing and shipping addresses, phone number only used for shipping the product.

• Payment Information: Credit card details, PayPal, or other payment details (processed securely by third-party payment gateways like Stripe & PayPal).

• Account Information: Login credentials only if you create an account.

• Browsing Information: IP address, browser type, device information, and pages visited.

• Cookies and Similar Technologies: Information collected to improve your browsing experience.


3. How We Use Your Information


We use your data to:

• Process and fulfill orders, including shipping and returns.

• Communicate with you about your orders, account, or inquiries.

• Improve our website, products, and customer service.

• Send marketing emails if you opt-in.

• Comply with legal obligations.


4. Sharing of Your Information

We believe in keeping your information secure and do not sell your personal information. However, we may share your data with:

• Service Providers: Shipping companies, payment processors, and email marketing platforms.

• Legal Obligations: Government authorities or other third parties to comply with applicable laws.

• Business Transfers: In case of mergers, acquisitions, or sales.


5. Cookies and Tracking


Our website uses cookies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.


6. Your Rights


Under GDPR (for EU users):


• Access: Request a copy of your personal data.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your data.

• Restriction: Restrict processing of your data.

• Data Portability: Receive your data in a portable format.

• Objection: Object to the processing of your data.


Under CCPA (for California users):


• Know: Request details about the data we collect.

• Delete: Request deletion of your data.

• Opt-Out: Opt-out of the sale of your personal information.


To exercise your rights, contact us at [email protected].


7. Data Retention


We retain your information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.


8. Data Security


We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure.


9. International Data Transfers


For users outside the EU, your data may be transferred to and processed in the EU or USA. We ensure appropriate safeguards for these transfers in compliance with GDPR and other laws.


10. Updates to this Policy


We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes through our website.


11. Contact Us


If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]

 

By using our website, you agree to this Privacy Policy. Thank you for trusting HandmadeJewels.in with your personal information.